BuildFund
Support

Frequently asked questions

Answers about the platform, borrowers, lenders, private capital, documents and regulation.

Platform

What is BuildFund?
BuildFund is a UK property finance operating platform. It connects borrowers, lenders, advisers and approved investors through structured applications, permissioned data rooms, location intelligence and lifecycle management from first enquiry to funded loan.
What modules does the platform include?
Core modules include borrower onboarding, lender criteria, application workspace, Client 360 / CRM, data room, World Intelligence, credit workflow, formal terms, loan ledger, Investor Club and portfolio analytics — with role-based permissions throughout.

Borrowers

How do funding options work for borrowers?
Borrowers capture project, borrower and funding requirements in a structured application. BuildFund surfaces lender products aligned to criteria such as loan amount, asset class, geography and strategy. Funding options are not a commitment to lend; all lending decisions remain with lenders.
What documents will I need?
Requirements vary by lender and deal type. BuildFund uses structured document requests so borrowers can see what is needed, upload evidence once and track readiness before lender review.

Lenders

How does BuildFund support lender review?
Lenders configure product criteria, review structured applications with readiness indicators, access permissioned data rooms, use credit workflow and credit paper tools, issue formal terms and manage facilities through drawdowns and repayments.
Does BuildFund make lending decisions?
No. BuildFund helps structure, manage and present information. All lending decisions remain with lenders and are subject to eligibility, valuation, underwriting and legal due diligence.

Private Capital

What is Investor Club?
Investor Club gives approved investors access to curated property-backed opportunities, data rooms, location intelligence and transparency updates. Capital is at risk and investments may be illiquid.
Does BuildFund hold investor money?
No. BuildFund does not hold client money in the MVP. The in-app capital ledger records operational instructions and balances confirmed through administrative processes or appointed partners.

Documents and verification

What verification does BuildFund perform?
We perform company and director verification using Companies House data and facilitate structured document collection per application. We do not perform sanctions checks, PEP checks, or adverse media screening.

Risk and regulation

Is BuildFund FCA authorised?
No. BuildFund is not FCA authorised. We do not provide financial advice, make lending or investment decisions, or guarantee outcomes. Information on this site is general and not advice.
Are funding options a guarantee of loan approval?
No. Funding options reflect alignment to criteria and are not a commitment to lend. All lending decisions remain with lenders and are subject to lender review and due diligence.